How to Deactivate Call Forwarding: A Comprehensive Guide

Call forwarding is a useful feature that allows you to redirect incoming calls to another number. However, there may be times when you need to deactivate call forwarding. Perhaps you no longer need it or, in some cases, it may be causing issues with your phone or network. Whatever the reason, deactivating call forwarding is a simple process with a few traps to avoid.

Step-by-Step Guide

First, open your phone application on your mobile device based on the operating system. The settings to deactivate call forwarding may differ between Android and iOS devices.


To deactivate call forwarding on an Android phone, follow these steps:

  1. Open the Phone application on your Android device.
  2. Tap the three dots at the top-right corner of the screen to open the Menu.
  3. Select “Settings,” then “Calls,” then “Call forwarding.”
  4. Select “Voice Call,” and toggle off the options for “Always Forward” and “When Busy.”
  5. Alternatively, you can deactivate call forwarding by dialing #21# from your phone and then initiating the call.


To deactivate call forwarding on an iPhone, follow these steps:

  1. Open the Settings application on your iPhone.
  2. Scroll down and select “Phone.”
  3. Select “Call Forwarding” and toggle it off.
  4. You can also deactivate call forwarding by dialing #21# from your phone and then initiating the call.

Please note that the steps may differ based on your phone and mobile network provider. Check with your provider to confirm the exact process and settings to use.

Common Mistakes to Avoid

The process of deactivating call forwarding is generally straightforward, but users may encounter issues. Common mistakes to avoid include:

  • Entering the wrong code or sequence when dialing, which can cause issues such as calls not being received.
  • Not checking with your mobile network provider before deactivating to ensure that your call settings remain stable.
  • Leaving call forwarding on when you no longer need it, which can cause issues with missed calls and voicemail alerts.

Use Cases

There are various scenarios when deactivating call forwarding becomes essential, but sometimes it’s an individual choice. Common situations include:

  • Sales representatives that have worked outside of normal hours and want to cut work off for a while.
  • Remote workers who don’t need to redirect their calls to a phone number when they are in the office.
  • Managers who may need to turn off call forwarding during a meeting, presentation, or when occupied with other critical tasks.

Advantages and Disadvantages

Deactivating call forwarding has its advantages and disadvantages. Here are some key points to keep in mind if you’re considering deactivating call forwarding:

  • Advantages:
    • Can help reduce stress levels as you are not answering all calls immediately.
    • Prevents unwarranted calls from spammers and telemarketers.
    • Helps to avoid calls that may be of low importance and take time away from other priority tasks.
  • Disadvantages:
    • Missing important calls when you’re not available to pick up the phone.
    • Issues with clients or business associates who have grown accustomed to a certain call routine/session.

    Troubleshooting Tips

    If you’re experiencing issues with deactivating call forwarding, first confirm that you have entered the correct code or sequence. Other tips include resetting the phone, rebooting the device, or contacting your mobile network service provider.

    Best Practices

    To prevent issues when deactivating call forwarding, here are some best practices to keep in mind:

    • Confirm that you have selected the correct call forwarding option to deactivate.
    • Check with your telecommunication service provider to ensure that your call settings remain stable and intact after deactivating call forwarding.
    • Make a note of your call forwarding settings before deactivating in case you need to reactivate at a later time.

    Alternatives to Call Forwarding

    If you don’t want to deactivate call forwarding permanently, certain alternatives may work for you. These include:

    • Voicemail: Allow calls to go to voicemail or set up smart voicemail technology that transcribes messages and sends texts to your phone.
    • Blocking Callers: Block specific numbers or use ‘Do Not Disturb’ settings.
    • Multiple phone numbers: Use distinctive phone numbers for various purposes and separate personal and business calls.


    Deactivating call forwarding is a straightforward process that takes just a few simple steps. However, it’s essential to avoid common mistakes and adhere to best practices to prevent issues. Remember that alternatives to deactivating call forwarding exist, so consider them carefully before making a decision.

By Riddle Reviewer

Hi, I'm Riddle Reviewer. I curate fascinating insights across fields in this blog, hoping to illuminate and inspire. Join me on this journey of discovery as we explore the wonders of the world together.

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